Thank you for shopping with us! We want you to love your activewear, but if something isn’t quite right, we’re here to help.
STRICTLY NO REFUNDS on items purchased on sale
Returns
You may return your item(s) within 14 days of receiving your order, provided the following conditions are met:
Items must be unworn, unwashed, and in original condition.
All tags and packaging must be intact.
Proof of purchase (receipt or order confirmation) is required.
We reserve the right to refuse a return if the item shows signs of wear or damage.
How to Return an Item
Contact Us: Email our customer support at info@mahiactivewear.co.za within 14 days of delivery to initiate a return.
Pack Your Item: Ensure the item is securely packaged to avoid damage during transit.
Courier It Back: Ship the item to our return address, which will be provided in your return confirmation email. Please note, return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Refunds
Once your return is received and inspected, we will notify you via email.
If approved, a refund will be processed to your original method of payment within 7–10 working days.
Shipping fees are non-refundable (unless the item was faulty or incorrectly delivered).
Exchanges
We currently do not offer direct exchanges. If you’d like a different size or style, please return the original item and place a new order.
Faulty or Incorrect Items
If your item arrives damaged or you received the wrong product, please contact us within 3 days of delivery. We will arrange a replacement or refund at no additional cost to you.
Need Help?
Feel free to reach out to us at: 📧 info@mahiactivewear.co.za 📞 0828257341 Instagram DM: @mahi.activewear
Thank you for supporting local and choosing to move with us.